Adding a generic email address

When you automate your survey invitations (via Starred Connect or an API), we recommend adding a generic email address to your account that you can use as the sender address.

Adding a generic email address allows you to:

  • Send survey invitations on behalf of your company or TA/Recruitment Team instead of sending them from one individual within your organization
  • Create a persona around this email address with its own name Talent Team or Candidate Experience and profile picture
  • Receive notification emails or firefight emails in one central location.

The email address could be something like [email protected] or [email protected]. You can add a generic email address just as you would add a colleague to Starred.

Please note: The email address needs to have its own inbox. For example, Google Groups will not work.


What’s Next

Instead of creating a user profile to be a sender, why not creating an alias sender address?