Want to see the answers of a specific group of contacts? That's possible if you create these groups. To do this, you can assign information (so called 'properties') to your contacts. Assigning properties can be done by adding extra columns to your Excel- or CSV-file (large amount of contacts, many properties at once).
Make sure you create an Excel-file with the first three columns containing Firstname, Lastname and Emailaddress. These are necessary for the tool to recognize the contact. Even when you don't know or use a first- or last name, it's still important to create these columns. You can leave them empty, as long as you add them.
Enrich your file by adding the preferred custom fields in the columns D and further. The first row (D1, E1, etc.) always contains the column title, the property.
For example, add Recruiter to the file and add the right name to each contact to the file. Often, this type of information can be exported from your ATS-system. Make sure you're consistent in how the name of the Recruiters name is written.
Note: The system is sensitive to capital letters and won't recognize the same recruiters when written differently.
Save the file as an Excel-file or CSV-file. Both types can be uploaded in the tool. The uploaded file can directly be used in the tool to send your invitations to.
When your form is all ready to use and your client file with properties is complete, you can invite your contacts in three simple steps. Go to Distribute > Invite respondents > Select Feedback Form > Upload contacts. You can immediately upload your complete CSV- or Excel-file here:
You can upload the file here, or copy/paste cells with data of a few clients from the file. Make sure you copy/paste the first row (with column titles) as well!
Note: The file with contacts and properties will be saved in the tool after the invitations are sent. Before that, you are always able to leave the invite module and start over.
After sending out the invitations and saving the data in the tool, you can group your contacts! Read this for more information on grouping contacts.
Updated 3 months ago