Using the new Beta Dashboard

How to use the new dashboard

To find the Dashboard click on Analyze in the navigation bar and select Dashboard (beta) next. Now you'll be taken to the overview dashboard.

The overall dashboard shows all responses to the selected survey. By using one of the options in the left navigation you can filter the responses:

  • Data range: filter feedback on a specific timeframe
  • Data Access Policy: filter feedback for specific Data Access Policies
  • Filter: Filter feedback on specific custom fields

Dashboard insights

The overview dashboard has several cards and graphs that give you quick insight into your responses.

Response Rate
The percentage of respondents that respond to your survey invite and number of responses

Net Promoter Score
NPS and percentages of promoters, passives and detractors)

NPS Development Line Chart
The development of the NPS over time

NPS Distribution Histogram
The NPS distribution per score

NPS Follow-up Question
An overview of comments on the NPS follow-up question

NPS Open Question
An overview of comments on the NPS open question

Average Rating
The overall average of Star rating and/or Grade questions.

Block summary chart
An average score per question block of Star rating and/or Grade questions.

Question Ranking Chart
An average score of the individual Star ratings and/or Grade questions.

Multiple Choice Question
Distribution of answers to the MC question

Multiple Choice Question feedback
An overview of comments on the MC question

Open-Ended Feedback
An overview of responses to the Open-Ended feedback questions

Updated 5 days ago


What's Next

How to drill down in Dashboard insights?

Drilling down in the new Dashboard

Using the new Beta Dashboard


How to use the new dashboard

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