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Welcome to the Starred Knowledge Base. You'll find comprehensive guides and documentation to help you start working with Starred as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Settings

Completing your personal account settings
Completing your company profile
Inviting colleagues to Starred
Setting up colleague access rights
Adding a generic email address
Setting up firefight emails
Applying Data Access Policies
Managing your privacy settings
Completing survey settings
Setting up the Thank you pages
Setting up Two Factor Authentication

Surveys

Survey options
Choosing question types
Working with feedback in multiple languages
Creating a new survey
Adding a privacy statement to Starred
Working with multiple choice questions
Archiving feedback surveys
Sharing survey templates with others
Using advanced survey settings
The People Journey

Invites

Adding custom fields to respondents
Composing your invitation text
Personalizing your invitation by using custom fields
Managing options for invitations
Generating invitation links
Viewing the invitation overview
Adding or modifying custom fields to existing responses
Choosing recipients
Previewing your invitation
Collecting feedback with a subdomain
Cancelling your scheduled invitations

Beta Dashboard

Using the new Beta Dashboard
Drilling down in the new dashboard
Comparing data in the new Dashboard
Starred Matrix
Individual responses
Deleting an individual response
Bespoke Dashboard

Dashboard (classic)

Working with the Dashboard
Grouping your responses
Grouping by timeframe
Viewing individual responses
Deleting a response
Showing response details
Looking at results per question grid and per question
Comparing groups in the Dashboard
Downloading your data to an Excel file
Downloading your responses for more in-depth analysis
Opening downloaded responses in Excel
Working with the Starred Priority Matrix
Export Domo Dashboard to PDF

Integrations

What is Starred Connect?
Greenhouse
SmartRecruiters
Lever
Bullhorn
Salesforce
Zapier
Connexys
Custom Integration

FAQ

What is the Net Promoter Score (NPS)
What is eNPS?
What is the best size for my images (profile picture and style) on Starred?
How can a respondent unsubscribe themself?
Can you support my integration use case?
What is the difference between CES and CES2.0?
Do you comply with GDPR?
What is correlation?
Why do I still receive emailnotifications?
Which browsers do you support?
Which email clients do you support?
What are best practices for thank you pages?
What are best practices for invitation emails?
What languages do you support?
How to activate my user account?
When will candidates get the opportunity to give feedback?
How do I close my Employee Engagement survey?
Does Starred provide Single Sing-On (SSO)?

Feedback Knowledge

GDPR in a nutshell
Increasing your response rate
Improving your feedback invitation