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Welcome to the Starred Knowledge Base. You'll find comprehensive guides and documentation to help you start working with Starred as quickly as possible, as well as support if you get stuck. Let's jump right in!

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If you need any more assistance you can reach out to us via the chat at the bottom right of the screen. We'd be happy to help!

SUPPORT VIDEOS

  • How to add new users (video)
  • How to create a sender address (video)
  • How to create and use a survey style (video)
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Settings

  • Account settings
  • Company settings
  • Colleagues
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Surveys

  • Creating a survey
  • Survey overview
  • Advanced survey settings
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Invites

  • How to invite respondents
  • Customizing your invitation email
  • Invitation overview

Dashboards

  • The Homepage
  • Survey dashboards
  • Role-based dashboards (Candidate Experience)
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Starred Labs

  • Starred Labs (Candidate Experience)

Integrations

  • Integrations
  • Greenhouse
  • Lever
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Data

  • Data API

Best practices

  • Best practices for your Thank You page
  • Best practices for your invitation emails
  • Increasing your response rate
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FAQ

  • Overwriting invitations to update custom fields
  • Does Starred record ratings even if a respondent doesn't submit the survey?
  • How to create a CSV file with properties
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