Adding or modifying custom fields to existing responses

You may have forgotten to add a custom field to your contact list or an incorrect value has been linked to a respondent. The function 'update recipient properties' enables you to add custom fields to respondents or overwrite incorrect custom fields after you sent out the invitations.
Note: You can only use this feature for contacts you’ve already invited for a survey. The feature won’t work for new contacts/contacts who are not in your invitation list.

You’re able to make adjustments for all contacts or only for specific contacts in your initial contact/invitation list. The adjustments will be only implemented for the contacts you add in the upload of your new file.
Note: If you re-upload a new file without the custom fields of your initial file, you will lose all data for these fields!

Steps to add Custom Fields:

1. Search for the file you used for inviting your contacts
2. Add the custom field(s) + corresponding value(s) per contact to your initial file
3. Save the new file as CSV. file
4. Navigate to the correct survey in your Starred account > Go to ‘See all invitations’ in the dropdown menu behind the survey > Search for the batch you want to add custom fields
5. Upload the new file
6. The new custom field(s) are now added to your responses.

Steps to modify Custom Fields:

1. Search for the file you used for inviting your contacts
2. To overwrite incorrect custom fields, you make adjustments for the custom field(s) and/or value(s) you want to modify.
3. Save the new file as CSV. file
4. Navigate to the correct survey in your Starred account > Go to ‘See all invitations’ in the dropdown menu behind the survey > Search for the batch you want to add custom fields
5. Upload the new file via the button ‘Update recipient properties’ in Starred
6. The new custom field(s) are now added to your responses.

*It is not possible to adjust the values in the first 3 columns (A, B, C) of your invitation file: Firstname, Lastname, Email address. These values are hardcoded and not available for any adjustments after inviting your contacts.