Adding or modifying custom fields to existing responses
Learn how to add or overwrite custom fields after you sent out the invitations.
You may have forgotten to add a custom field to your contact list or an incorrect value has been linked to a respondent. The function 'update recipient properties' enables you to add custom fields to respondents or overwrite incorrect custom fields after you sent out the invitations.
Note: You can only use this feature for contacts you’ve already invited for a survey. The feature won’t work for new contacts/contacts who are not in your invitation list.
You’re able to make adjustments for all contacts or only for specific contacts in your initial contact/invitation list. The adjustments will be only implemented for the contacts you add in the upload of your new file.
Note: If you re-upload a new file without the custom fields of your initial file, you will lose all data for these fields!
Steps to add Custom Fields:
- Search for the file you used for inviting your contacts
- Add the custom field(s) + corresponding value(s) per contact to your initial file
- Save the new file as CSV. file
- Navigate to the correct survey in your Starred account > Go to ‘See all invitations’ in the dropdown menu behind the survey > Search for the batch you want to add custom fields
- Upload the new file
- The new custom field(s) are now added to your responses.

Steps to modify Custom Fields:
- Search for the file you used for inviting your contacts
- To overwrite incorrect custom fields, you make adjustments for the custom field(s) and/or value(s) you want to modify.
- Save the new file as CSV. file
- Navigate to the correct survey in your Starred account > Go to ‘See all invitations’ in the dropdown menu behind the survey > Search for the batch you want to add custom fields
- Upload the new file via the button ‘Update recipient properties’ in Starred
- The new custom field(s) are now added to your responses.
*It is not possible to adjust the values in the first 3 columns (A, B, C) of your invitation file: Firstname, Lastname, Email address. These values are hardcoded and not available for any adjustments after inviting your contacts.
Updated 6 months ago