Candidate Experience: templates for Thank You pages

In this guide, you'll find templates you can use as inspiration for thank you pages for detractors, passives and promoters.

Candidates (Detractors)

Example 1.
Header: Thank you for your feedback
Message:
Thank you for taking the time to share your feedback with us.
We are very sorry to hear we failed to meet your expectations during your job search. Candidate experience matters to us, for this reason we take your feedback very seriously and we will use it to improve where necessary.

Example 2.
Header: Thank you for your feedback
Message:
We're sorry to hear your experience with us wasn't ideal. We take your feedback seriously and will do our best to improve our processes and provide an excellent candidate experience in the future.

Candidates (Passives)

Header: Thank you for your feedback
Message:
Thank you for taking the time to share your feedback with us.

We appreciate your honesty in highlighting what hasn’t worked for you and what we can do better for our candidates. Candidate experience matters to us, for this reason we take your feedback very seriously and we will use it to improve where necessary.

Candidates (Promoters)

Example 1.
Header: Thank you for your feedback
Message:
We're happy you had a great experience with us! Thank you for sharing. Feel free to check out our Glassdoor page and leave a review. We hope to stay connected!

Example 2.
Header: Thank you for your feedback
Message:
We are thrilled to hear you feel positive about the experience we provided during your recent job application. Our organization takes candidate experience very seriously and your satisfaction means a lot to us. We will gladly share your feedback with our recruitment team and we look forward to connecting with you again! Again, many thanks!
ps: do you have a second to share your thoughts with us on Glassdoor?

Hiring Managers (Detractors)

Example 1.
Header: Thank you for your feedback
Message:
Thank you for taking the time to share your feedback with us. We're sorry to hear your experience wasn't as positive as we intended. We sincerely appreciate your insight and will use it to create a better experience.

Example 2.
Header: Thank you for your feedback
Message:
First, we want to sincerely thank you for taking the time to share your feedback with us.
We are very sorry to hear we failed to meet your expectations during the recruitment process. Your experience matters to us and we take your feedback very seriously. We will make sure to use it to improve where necessary.

Hiring Managers (Passives)

Header: Thank you for your feedback
Message:
Thank you very much for taking the time to share your experience and highlighting areas of improvement in our recruitment process.
We take feedback very seriously and we promise we’ll work on making changes to improve the experience we offer, for you and everyone else. Again, thank you!

Hiring Managers (Promoters)

Example 1.
Header: Thank you for your feedback
Message:
Thank you very much for your feedback.
We are thrilled to hear you feel positive about the experience we provided during the recruitment process. We will gladly share your feedback with our recruitment team and we look forward to connecting with you again!

Again, many thanks!

Example 2.
Header: Thank you for your feedback
Message:
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience. We sincerely appreciate your insight and will use it to continue to create a better experience.