Connecting SAP SuccessFactors

Set up the integration with Starred and SAP SuccessFactors

The integration consists of several steps.

1. Register an OAuth Client Application

Follow the instructions on the SAP Help Portal to register an OAuth Client Application on your SAP SuccessFactors instance. You will need the private key (private.pem) and the generated API Key in the next step.

2. Connect SAP SuccessFactors

  • Access the Integrations section in Starred.
  • Now click on Connect in the ATS overview to connect with SAP SuccessFactors
  • Fill in the following fields:
API ServerYou can lookup the API Server for your data center in this list
CompanyIDIf you need help in finding your CompanyID read this article
UsernameThe username of a SuccessFactors user that will be associated with the api calls. We recommend creating a dedicated api user for this integration. This user must have the appropriate permissions.
API KeyThe API Key generated in the previous step
Private keyThe contents of the private key from the key-pair used in the previous step including -----BEGIN PRIVATE KEY----- and -----END PRIVATE KEY----- delimiters.
If the private key begins with -----BEGIN ENCRYPTED PRIVATE KEY----- the private key is encrypted, which is not supported. See SAP Help Portal to create new private key.
  • Click Connect.
  • On the next page, Starred will display username, password and REST API URLs. Please save them because you will need them in the next step.

3. Import the Integration Center Definition templates

Download the .icd template files, and upload them as described on the SAP Help Portal starting at step 2.
There are 3 templates, one for each trigger type:

  • Candidate Rejected (link)
  • Candidate Hired (link)
  • Candidate Withdrawn (link)

Verify the "Destination Settings" and make sure the REST Server and the Operation URI match the values stored in the previous step. We recommend to create a single REST destination setting and reference it from all 3 integration definitions.

4. Trigger the integrations in Intelligent Services Center

The next step is to configure the integrations to be triggered when a Job Application Status is changed.

  • Open the Intelligent Service Center
  • Search and click the "Update of Job Application Status" event in the list
  • In the right pane under "Custom Activities", click "Integration". This will open a popup which should display the 3 integrations created in the previous step.
  • Add each integration and click "Save Flow" when done. You should see a message that the flow is saved and published successfully.

For more information see this SAP Knowledge Base Article.

The integration is now completed.