Privacy Settings
Manage how personal data is handled and ensure compliance with privacy regulations such as GDPR.
Here you can:
- Add your own privacy statement (displayed in surveys)
- Set a data retention period to automatically anonymize personal data
- Manually delete respondent data upon request
Privacy statement
Your privacy statement helps respondents understand why you collect feedback and how their data is processed.
By default, surveys display Starred’s Privacy Statement, but we strongly recommend replacing it with your organization’s own version.

How it works
- The privacy statement appears at the bottom of every feedback survey.
- You can add a custom link to your company’s privacy page or paste the full text of your statement.
Tip: Align your privacy statement with your internal data retention policy and legal requirements.
Data retention
You can set a Data Retention Period to control how long Starred stores personal data.

Once this period expires, Starred will automatically anonymize respondents’ personal details (first name, last name, and email address).
The following data will remain available:
- Ratings and comments
- Total number of responses
Important notes
- The anonymization process is permanent and cannot be reversed.
- Always confirm your chosen retention period before enabling it.
Custom fields
You can choose to keep custom fields associated with responses.
If you keep custom fields:
- You’ll still be able to filter and analyze old feedback in dashboards.
- You must ensure that these fields do not contain personally identifiable information (PII) such as:
- Identification numbers
- Phone numbers
- Exact location data
It is your organization’s responsibility to make sure stored data complies with privacy regulations.
Manually Delete Respondent Data
To comply with GDPR and other privacy laws, respondents (data subjects) have the right to be forgotten.gotten.
You can manually delete all data associated with a respondent upon request.

This process permanently removes:
- First name, last name, and email address
- All ratings and comments
- All associated custom fields
Warning:
Once deleted, data cannot be recovered. This will also affect:
- The total number of responses shown in your dashboards
- Any filters or analyses based on deleted data
Use this feature with caution.
✅Summary
Feature | Purpose | Key actions | Warning |
---|---|---|---|
Privacy Statement | Inform respondents about data usage | Add your company’s statement link or text | Defaults to Starred’s if not set |
Data Retention | Control how long data is stored | Set retention period | Anonymization is permanent |
Custom Fields | Keep filters for old data | Choose whether to retain fields | Do not store PII |
Manual Deletion | Comply with data deletion requests | Permanently delete respondent data | Cannot be undone |
Updated about 23 hours ago