Here you can:

• Add your own privacy statement (displayed in surveys)
• Set a data retention period to automatically anonymize personal data
• Manually delete respondent data upon request

Privacy statement

Your privacy statement helps respondents understand why you collect feedback and how their data is processed.

By default, surveys display Starred’s Privacy Statement, but we strongly recommend replacing it with your organization’s own version.

How it works

• The privacy statement appears at the bottom of every feedback survey.
• You can add a custom link to your company’s privacy page or paste the full text of your statement.

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Tip: Align your privacy statement with your internal data retention policy and legal requirements.

Data retention

You can set a Data Retention Period to control how long Starred stores personal data.

Once this period expires, Starred will automatically anonymize respondents’ personal details (first name, last name, and email address).

The following data will remain available:

• Ratings and comments
• Total number of responses

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Important notes

• The anonymization process is permanent and cannot be reversed.
• Always confirm your chosen retention period before enabling it.

Custom fields

You can choose to keep custom fields associated with responses.

If you keep custom fields:

• You’ll still be able to filter and analyze old feedback in dashboards.
• You must ensure that these fields do not contain personally identifiable information (PII) such as:
  • Identification numbers
  • Phone numbers
  • Exact location data

It is your organization’s responsibility to make sure stored data complies with privacy regulations.

Manually Delete Respondent Data

To comply with GDPR and other privacy laws, respondents (data subjects) have the right to be forgotten.gotten.

You can manually delete all data associated with a respondent upon request.

This process permanently removes:

• First name, last name, and email address
• All ratings and comments
• All associated custom fields

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Warning:

Once deleted, data cannot be recovered. This will also affect:

• The total number of responses shown in your dashboards
• Any filters or analyses based on deleted data

Use this feature with caution.

✅Summary