Can I base the survey language on the candidate’s location?

✅ Yes, you can! With Starred’s language mapping feature, you can automatically send surveys in the correct language.

...based on data from your Applicant Tracking System (ATS) — such as location, country, or language.

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Note: This article applies to users who automate surveys via an integration. If you send invitations manually, you can simply choose the invitation template language when uploading your CSV file.

What is language mapping?

Language mapping lets you define which invitation language should be used based on another field in your ATS (for example, Country, Office, or Location).

This ensures that each candidate receives their invitation and survey in the right language automatically — no manual setup needed.

How to map your survey language to a custom field

Step 1 — Open your workflow

When creating (or editing) a workflow:

  1. Go to the last Action step.
  2. After selecting your invitation template, you’ll be asked to choose a language. Select “Map to one of the previous workflow steps” to base the language on a custom field from your ATS.

Step 2 — Select your custom field

From the dropdown list, choose the field you want to map from.

Common examples include:

  • Location
  • Country
  • Office
  • Language

🧠 Note:

Available fields depend on your ATS and its integration with Starred. Some ATS platforms expose more custom fields than others. Check your ATS integration guide in the Integrations section for more details.

Step 3 — Define your language mapping

Once you’ve selected your field (for example, Location), you’ll see two columns:

Field value (from ATS)Invitation language
LondonEnglish
AmsterdamDutch
StockholmSwedish
  • The left column must match the exact spelling used in your ATS.
❗️

Example: If your ATS lists “London, United Kingdom,” enter that full value — not just “London.”

  • The right column lets you select which language to send.
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You can add as many mappings as needed for each field value.


📸 See it in action in Starred:

Step 4 — Add a fallback language

As a safety measure, always select a fallback language.

This language will be used if:

  • The mapped value is missing in your ATS
  • The spelling doesn’t match any of your defined values

✅ This ensures that every candidate still receives an invitation in at least one language.


📸 See it in action in Starred:

Summary

StepActionDescription
1Open your workflowGo to the Action step
2Select language optionChoose mapped
3Select custom fieldE.g., Country, Office, Location
4Define valuesMatch field values to languages
5Add fallback languageEnsures no one is left out