Why do I receive emails whenever I get a response?

If you're receiving an email every time you get a new response, this means that your user account has Notifications enabled.

When you receive lots of feedback, getting an e-mail notification for each response can be a lot!

You can change your mailing preferences in your account settings.

By unchecking the box "Notify me when I received new feedback", you no longer receive an email notification for every new response.

If you'd like to only receive an email for when you get negative feedback, you can enable firefight emails. See this Support page to learn the difference between notifications and firefight emails.