📘

To translate your invitation emails into different languages, you first need to create translations of your survey in those same languages. If you haven't done it yet, follow the guide here.

To translate your invitation email:

• from your Survey overview, find your survey
• Click on the dropdown menu and select Invite new respondents
• Now click on Compose message

• From the template menu, select Add language

• Select the language that you need and now you're ready to translate your invitation email!

📘

Please note: this list is limited to the number of language into which your survey has been translated. If no translation is available for that survey, you won't see any language option other than the default. First step will be to translate your survey, then you can come back here to create the related invitation email.

What to translate

• Add a subject
• Customize the text
• Don't forget to save your template by clicking on the floppy disk icon next to the template name

• Now you're ready to send out your survey.

📘

Please note:

• The language in which you send your feedback invitation is linked to the right language your feedback -survey will open when a respondent clicks through to the survey from their email.
• If you’re inviting manually it’s important to separate your invites into one batch per language because each batch you send is going to receive the same invitation.