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HomeGuidesAPI ReferenceStarred

Video Courses

  • How to use the individual survey dashboards (video)
  • How to export data from Starred (video)
  • How to schedule reports (video)
  • How to use and save filters (video)
  • Data Access Policies (video)
  • Data Access Policies on role level (video)
  • How to create a .csv file with custom fields (video)
  • User roles (Candidate Experience)

Settings

  • Account settings
    • My details
    • Preferences
    • My companies
  • Company settings
    • Company profile
    • Colleagues
    • Setting up colleague access rights
    • Setting up user roles
    • Data Access Policies
    • Setting up firefight emails
    • Adding a generic email address
    • Adding an alias sender address
    • Audit Logs
    • Privacy
  • Survey settings
    • Notifications
    • Styles
    • Thank You page
    • Cooling down period
    • Deleted responses
    • Unsubscriptions

Surveys

  • Creating a new survey
    • Choosing question types
    • Working with multiple choice questions
    • Adding custom fields to your survey
    • Multiple survey languages
    • Advanced survey settings
  • Career page survey
  • Survey overview
    • Survey menu
    • Archiving or deleting surveys

Invites

  • How to invite respondents
    • Manual inviting
    • Generating invitation links
    • Collecting feedback with a subdomain
  • Adding custom fields to respondents
  • Invitation composer
    • Choosing the sender of your invitation
    • Personalizing your invitation by using custom fields
    • Scheduling invitations
    • Scheduling reminders
    • Previewing your invitation
    • NPS auto-capture
    • Invitations in multiple languages
  • Invitation overview
    • Viewing invitation details
    • Cancelling your scheduled invitations
    • Cancelling reminders
    • Adding or modifying custom fields to existing responses

Dashboards

  • Navigating Starred
  • Survey dashboards
    • How to use the dashboard
    • How to use filters in the dashboard
    • How to save filters
    • Drilling down into each survey question
    • Exporting data
    • Scheduling reports
    • How to use the comparison dashboard
    • Priority Matrix
    • Individual responses
    • Sending messages to respondents
    • Deleting an individual response
  • Bespoke Dashboard
  • Role-based dashboards (Candidate Experience)
    • Main dashboard
    • Department performance dashboard
    • Recruiter performance dashboard
    • Coordinator performance dashboard
    • Priority Matrix (role-based)
    • Hiring manager dashboard
    • Responses overview
    • Comments overview
    • Platform Usage
  • Data Access Policies in the dashboard
  • Starred Benchmark

Integrations

  • Integrations
  • Greenhouse
    • Connecting Greenhouse
    • Greenhouse Workflow builder
    • Step 1. Choose a trigger
    • Step 2. Workflow filters
    • Step 3. Action - 'Get Action'
    • Step 4. Action - Send or Schedule invitations
    • Custom fields in the workflow
    • Greenhouse Workflow Testing
    • Tips & Tricks Greenhouse workflows
    • Looking at workflow history
    • Last steps before go live
  • Lever
    • Connecting Lever
    • Lever workflow builder
    • Step 1: Choose a trigger
    • Step 2: Workflow filters
    • Step 3: Action - Send or Schedule invitation
    • Custom fields in the workflow
    • Lever Workflow Testing
    • Tips & Tricks Lever workflows
    • Looking at workflow history
    • Last steps before go live
  • SmartRecruiters
    • Connecting SmartRecruiters
    • SmartRecruiters Workflow builder
    • Step 1. Choose a trigger
    • Step 2. & 3. Action - 'Get Actions'
    • Step 4. Workflow filters
    • Step 5. Action - Send or Schedule invitation
    • Custom fields in the worklfow
    • SmartRecruiters Workflow Testing
    • Tips & Tricks SmartRecruiters workflows
    • Looking at workflow history
    • Last steps before go live
  • Workable
    • Connecting Workable
    • Workable workflow builder
    • Step 1. Choose a trigger
    • Step 2. Workflow filters
    • Step 3. Action - Send or Schedule invitation
    • Workable workflow testing
    • Looking at workflow history
    • Last steps before go live
  • Workday
    • Set up your Workday account
    • Connecting Workday
    • Workday workflow builder
    • Step 1. Choose a trigger
    • Step 2: Workflow filters
    • Step 3. Action - Send or Schedule invitation
    • Custom fields in the workflow
    • Workday workflow testing
    • Tips & Tricks Workday workflows
    • Looking at workflow history
    • Last steps before go live
  • Bullhorn
    • Connecting Bullhorn
    • Bullhorn workflow builder
    • Updating Bullhorn with responses
    • Using queries to combine data
    • Using workflow templates
    • Looking at workflow history
    • Using consultant's email as sender
    • Last steps before go live
  • Salesforce
    • Connecting Salesforce
    • SalesForce workflow builder
    • Updating Salesforce with responses
    • Looking at workflow history
    • Using queries to combine data
    • Last steps before go live
  • Zapier
  • Connexys
    • Connecting Connexys
    • Connexys workflow builder
    • Updating Connexys with survey information
    • Looking at workflow history
    • Last steps before go live
    • Using queries to combine data
  • Custom Integration

Best practices

  • Best practices for your invitation emails
  • Increasing your response rate
  • Following up on candidate feedback
  • Candidate Experience: templates for invitation emails
  • Candidate Experience: templates for Thank You pages
  • Employee Engagement: templates for invitation emails
  • Employee Engagement: templates for Thank You pages
  • How to analyze open-ended survey responses?

FAQ

  • Can I send invitations in different languages based on custom fields?
  • Which industry does my organization belong to?
  • What is the best size for my images (profile picture and style) on Starred?
  • Why do I still receive email notifications?
  • How can a respondent unsubscribe themself?
  • How do I close my Employee Engagement survey?
  • Do you support my integration use case?
  • What is the Net Promoter Score (NPS)
  • What is eNPS?
  • Does Starred have a NPS benchmark?
  • What is the difference between CES and CES2.0?
  • What is correlation?
  • When should I ask candidates for feedback?
  • Which browsers do you support?
  • Which email clients do you support?
  • What languages do you support?
  • How to activate my user account?
  • Does Starred provide Single Sign-On (SSO)?
  • Does Starred offer the option to send surveys from my own sending domain?
  • Can I edit existing surveys?
  • How can I send or schedule reports to colleagues without Starred access?
  • What is Starred's Monthly Digest?
  • Do you comply with GDPR?
  • GDPR in a nutshell
  • What is shared with your email service provider Mailgun?
  • Do you have a status page?
  • Is it possible for a candidate who already submitted their response to change it later on?
  • Why can't I add a question to my survey?
  • How do I convert a csv file into xlsx (Excel) or Google Sheets?
  • Is it possible to change or merge custom fields?

Data

  • Data API
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How to schedule reports (video)

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Updated 17 days ago