On the top right corner of the page of the survey composer, you can access the Advanced Survey Settings:

This is where you can customize survey anonymity, set a specific Cooling Down Period for your survey and so on.

We'll describe each of these settings one by one below.

Distribution

You can select how you'd like to display the survey questions on desktop devices:

• All questions on one page: Designed for better optimization for longer surveys with 4-6 question blocks
• One question per page: Designed for better results for shorter surveys with 1-3 question blocks

Survey Thank You settings

Here, you can decide what happens when a respondent submits your survey.

You can choose to use the company-wide "Thank you" page (which you've defined in your general settings) or choose a different one that is specific to the survey.

If you choose to overwrite your default company Thank You page and create a Thank you page on survey level,

By clicking on Create Thank You page for this survey you can customize it per NPS score (Detractor, Passives and Promoters) and per survey language.

💡 When to choose this?

You might want to choose a different "Thank you" page for your internal surveys such as your hiring manager surveys, or have a specific one for your applicant research, the survey you use to research candidate's motivation. We're happy to advise you on best practices!

• By selecting Redirect to custom URL, you can redirect your respondent to a separate page immediately after clicking on “Submit survey”.
• By selecting Redirect to Candidate Academy, your respondents will be offered to register for the Candidate Academy, where they will have access to learning materials and even be able to simulate interview questions. Learn more about the Candidate Academy here!
• By selecting Redirect candidates to new opportunities, your respondents will be offered to register to the Candidate Portal where they can connected with other companies within our customer base.

Cooling down period

You can choose to overwrite your default company cooling down period and activate a cooling down period on survey level.

By clicking on 'Set cooling down period for this survey' you can select a period from the dropdown menu.

💡 When to choose this?

You might want to choose a cooling down period for one of your surveys that is different than your company-wide cooling down period for internal surveys, such as Hiring Manager surveys.

Response visibility

You can choose to show or hide last responses from your respondents when they open your survey invitation for the second time.

• If this is set to Show last responses to your respondents, then the previously submitted response to your survey will be loaded if the respondent opens your survey again.
• If this is set to 'Hide last responses from your respondents', then a blank survey will be shown when the respondent opens your survey again.

Anonymity settings

You can choose how you want to collect respondents' data.

• Respondent data is not anonymous: Feedback is collected non-anonymously.
• Respondent data is anonymous: Feedback is collected anonymously.
• Opt-in: The default is set to non-anonymous, however, the respondent can choose to answer anonymously by ticking the checkbox at the bottom of the survey.
• Opt-out: The default is set to anonymously, however, the respondent can choose to answer non-anonymously by unticking the checkbox at the bottom of the survey.

Journey type

As part of advanced survey settings, you can assign a journey type to your survey. This is a way to map out your respondent's feedback to a specific touchpoint.

Normally this is assigned upon creating your survey, but you can use this setting if you need to change it.

Please note: you may use Starred for Customer Experience, Employee Engagement, or Candidate Experience. Based on your account, different journey types will be displayed in the dropdown menu.