Cooling Down Period
Prevent overloading your respondents with multiple survey invitationa
The Cooling Down Period ensures that a respondent does not receive more than one survey invitation within a set period of time.
You can set your desired cooling down period to manage how often respondents are contacted.
- Range: 2 weeks to 1 year
Cooling Down Period on Survey Level
Starred also allows you to set a cooling down period for individual surveys.
- This is useful if you want a specific survey to have a different cooling down period than your default setting.
- The option is available under Advanced Survey Settings for each survey. 📘Learn about Advanced Survey Settings →
Updated 7 days ago