Each workflow starts with a trigger that initiates the workflow’s execution. To set up your trigger step:

1. Select SmartRecruiters as your trigger source app

2. From the 'Select Trigger' dropdown you can select what candidate/application status in SmartRecruiters should trigger a survey:
   a. Candidate Applied;
   b. Candidate Rejected;
   c. Candidate Withdrawn;
   d. Candidate Hired

3. Primary condition
   In the trigger step, you always need to set up a primary condition. We recommend using the primary condition: ‘Application Status’ and enter the status REJECTED or HIRED or WITHDRAWN. (Please note: these statuses should always be written in capital letters)

4. Secondary condition(s)
   Here you can add extra conditions (e.g. Brand, Department, Hiring Process type) to specify when the workflow can continue. See the example below for Candidate rejected

5. Add more conditions by selecting the '+' button. When you have finished setting up your trigger step, select ‘Update Trigger’ and ‘Save Workflow'.

Tips & Tricks

• It’s not possible to trigger on status change (e.g. candidate moves from in-review to interview)
• In the trigger you can only use a ‘is’ filter, in the Filter step you can also set up ‘is not’, 'contains' and 'Does not contain' filters