Step 1. Choose a trigger
The start of your workflow
Each workflow starts with a trigger that initiates the workflow’s execution. To set up your trigger step:
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Select SmartRecruiters as your trigger source app
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From the 'Select Trigger' dropdown you can select what candidate/application status in SmartRecruiters should trigger a survey:
a. Candidate Applied;
b. Candidate Rejected;
c. Candidate Withdrawn;
d. Candidate Hired -
Primary condition
In the trigger step, you always need to set up a primary condition. We recommend using the primary condition: ‘Application Status’ and enter the status NEW, REJECTED, HIRED or WITHDRAWN. (Please note: these statuses should always be written in capital letters) -
Secondary condition(s)
Here you can add extra conditions (e.g. Brand, Department, Hiring Process type) to specify when the workflow can continue. See the example below for Candidate rejected

- Add more conditions by selecting the '+' button. When you have finished setting up your trigger step, select ‘Update Trigger’ and ‘Save Workflow'.
Tips & Tricks

- It’s not possible to trigger on status change (e.g. candidate moves from in-review to interview)
- In the trigger you can only use a ‘is’ filter, in the Filter step you can also set up ‘is not’, 'contains' and 'Does not contain' filters
Updated 6 months ago