What is the Monthly Digest?

Starred's Monthly Digest is a personalized newsletter containing key performance metrics and insights.

Digest Contents

Performance Metrics

• Surveys sent: Number of survey invitations sent in the last month
• Response rate: Percentage of recipients who responded to surveys in the last month
• Comments: Total comments received in the last month

Percentages with green or red arrows indicate increases or decreases compared to the previous month.

Starred Benchmark

Shows your total NPS by journey type over the last 3 months, helping you track NPS development trends.

Top 3 Priorities

Identifies aspects in your lowest-scoring survey with the highest improvement potential.

Calculation Method:

• Based on the lowest-scoring survey from the last 3 months
• For multiple surveys in the same journey type, priorities are shown for the lowest-scoring survey
• Minimum requirement: 20 responses needed to determine priorities

Click View Priority Matrix to access your Priority Matrix in Starred for additional information.

Delivery Schedule

When: 8AM CET on the 2nd of each month

• If the 2nd falls on a weekend, delivery moves to the following Monday at 8AM CET

Purpose: Use insights for internal reporting, decision-making, and goal setting.

Managing Subscriptions

Unsubscribe

Click the Unsubscribe button at the bottom of any digest email.

Enable for Users

Company Admins can toggle the Candidate Experience Digest setting in user access rights:

1. Navigate to user access rights
2. Find the Candidate Experience Digest section
3. Toggle the setting for each user

Default: All admins receive the digest automatically.