Another option to send your survey out to respondents is to generate links. Your contact won't receive an invitation via Starred, but you can use the link in your own email provider, in a chat or a Social Media message.

To generate links, you can follow these steps:

• From your Survey Overview, click on the dropdown menu next to the survey
• Click on Generate links

You'll be redirected to a page where you can choose between 3 types of links:

1. Personal links with properties
2. Anonymous links with properties
3. General links without properties

Option 1: Personal links (with properties)

In this case, you know the (name and) email of your contact and you can attach extra properties to your respondents. Each link will be personal to that respondent as it's linked to their email address, so this type of links can only be used once.

If a respondent clicks on the link and fills in the survey again, this will overwrite their response.

This is the most similar way to inviting manually by using a .csv file, however, instead of an invitation email to your contact, what you'll get is a link that is specific to the contact and that you can share with them as you'd like.

To generate one of these links, you need to have a CSV file ready. To create a CSV file for this, you can follow our step-by-step guide, which you can find here.

When you have your file, use the first option:

• Select a user from the dropdown menu under From. This user will be the "sender" of the survey when the respondent opens the link
• Type the email address, on which you'd like to receive the email. The email will contain a sheet with a unique link per row.
• Upload the CSV file and wait until you receive the email. You can now share the links with your respondents in your preferred way!

Option 2: Anonymous links with properties

These links are similar to option 1 as they are also specific of each email address and can be enriched with properties, however they are always anonymous, which means that when you receive responses you will not see the name and email address of the respondent.

As with the first links we described, these links also can only be used once, by the respondent that is linked to the email address. If a respondent clicks on the link and fills in the survey again, this will overwrite their previous response.

For this type of link you'll need a CSV file, that you will have filled in with all the properties that you want to assign to the responses. To create a CSV file for this, you can follow our step-by-step guide, which you can find here.

When you have your file, use the second option:

• Select a user from the dropdown menu under From. This user will be the "sender" of the survey when the respondent opens the link
• Type the email address, on which you'd like to receive the email. The email will contain a sheet with a unique link per row.
• Upload the CSV file and wait until you receive the email. You can now share the links with your respondents in your preferred way!

Option 3: Links without properties

This is the most anonymous and generic type of link. No properties are assigned to your responses and the responses are also anonymous.

For this link, you do not need a CSV file, as you don't need an email address of a respondent.

Please note:

• As these links are not tied to a personal email address, if a respondent clicks on the link and fills in the survey again, their new response will be registered as a new response .
• Unless you generate one link per respondent, you won't be able to track invitation count and response rate. If you only generate one link and add it to an email template which you'll send to different contacts, then your invitation count will be 1 and your response rate will most likely be 100% forever.

To generate these links, choose option 3:

• Select a user from the dropdown menu under From. This user will be the "sender" of the survey when the respondent opens the link
• Choose the nr. of links you want to generate by typing a number under Count
• Click on Generate links

A pop-up with all the links will appear: you can now copy paste each and every link to use as you please!