Main dashboard

User role access: Admins, Team Leads, Recruiters

The main dashboard offers an aggregate overview of the data from all your candidate journey types (rejected, withdrawn and hired).

Overall number of invitations, responses and response rate

These numbers are a sum of all sent invitations, received responses and response rate.

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NPS

The next blocks will give you insights into your NPS score, NPS distribution and timeline.

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  • NPS score: displayed using color codes to help visualize your numbers.
  • NPS DIstribution: visualization of the distribution of your NPS ratings, from 0 to 10.
  • NPS Timeline: this graph shows how your NPS score has developed over time.

Average satisfaction per subject

Starred also offers other types of questions such as star and grade questions. These are divided by subject.

In the next blocks you’ll be able to see:

  • Overall satisfaction: average of the ratings received for star and grade questions
  • Satisfaction by question block: a breakdown of your ratings per question block
  • Satisfaction by subject: a breakdown of your ratings per subject

Colors will help you identify your strengths and opportunities for improvement.

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If you click on a specific subject you will be able to drill down into the question block:

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Specific data for rejected, hired and withdrawn candidates

Hired candidates will give higher scores than withdrawn and rejected candidates, so a deep dive into the specific results for each touchpoint is necessary to really understand what your candidates think of you.

At the bottom of the main dashboard you’ll see the same data, which is:

  • NPS Score
  • Responses
  • Response rate
  • Average satisfaction

But this time it will be broken down based on hired, rejected and withdrawn candidates.

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