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SUPPORT VIDEOS
How to create a .csv file with custom fields (video)
How to use the individual survey dashboards (video)
How to export data from Starred (video)
How to schedule reports (video)
How to use and save filters (video)
Data Access Policies (video)
User roles - Candidate Experience (video)
Data Access Policies on role level - Candidate Experience (video)
Role-based dashboards - Candidate Experience (video)
How to analyze open-ended survey responses? (video)
Settings
Account settings
My details
Preferences
My companies
Company settings
Company profile
Colleagues
Setting up colleague access rights
Setting up user roles
Data Access Policies
Setting up firefight emails
Adding a generic email address
Adding an alias sender address
Audit Logs
Privacy
Survey settings
Managing custom fields
Notifications
Styles
Thank You page
Cooling down period
Deleted responses
Unsubscriptions
Surveys
Creating a new survey
Choosing question types
Working with multiple choice questions
Adding custom fields to your survey
How to create a survey in multiple languages
Advanced survey settings
Career page survey
Survey overview
Survey menu
Archiving or deleting surveys
Invites
How to invite respondents
Manual inviting
Generating invitation links
Collecting feedback with a subdomain
Adding custom fields to respondents
Invitation composer
Choosing the sender of your invitation
Personalizing your invitation by using custom fields
Scheduling invitations
Scheduling reminders
Previewing your invitation
NPS auto-capture
Invitations in multiple languages
Invitation overview
Viewing invitation details
Cancelling your scheduled invitations
Cancelling reminders
Adding or modifying custom fields to existing responses
Dashboards
Navigating Starred
Survey dashboards
How to use the dashboard
How to use filters in the dashboard
How to save filters
Drilling down into each survey question
Exporting data
Scheduling reports
How to use the comparison dashboard
Priority Matrix
Individual responses
Sending messages to respondents
Deleting an individual response
Bespoke Dashboard
Role-based dashboards (Candidate Experience)
Main dashboard
Comparison dashboard (role-based dashboard)
Department performance dashboard
Recruiter performance dashboard
Coordinator performance dashboard
Priority Matrix (role-based)
Hiring manager dashboard
Responses overview
Comments overview
Platform Usage
Data Access Policies in the dashboard
Starred Benchmark
Response detail dashboard
Starred Labs (Candidate Experience)
Integrations
Integrations
Greenhouse
Connecting Greenhouse
Greenhouse Workflow builder
Step 1. Choose a trigger
Step 2. Action - 'Get Action'
Step 3. Workflow filters
Step 4. Action - Send or Schedule invitations
Custom fields in the workflow
Greenhouse Workflow Testing
Tips & Tricks Greenhouse workflows
Looking at workflow history
Last steps before go live
Lever
Connecting Lever
Lever workflow builder
Step 1: Choose a trigger
Step 2: Workflow filters
Step 3: Action - Send or Schedule invitation
Custom fields in the workflow
Lever Workflow Testing
Tips & Tricks Lever workflows
Looking at workflow history
Last steps before go live
SmartRecruiters
Connecting SmartRecruiters
SmartRecruiters Workflow builder
Step 1. Choose a trigger
Step 2. & 3. Action - 'Get Actions'
Step 4. Workflow filters
Step 5. Action - Send or Schedule invitation
Custom fields in the worklfow
SmartRecruiters Workflow Testing
Tips & Tricks SmartRecruiters workflows
Looking at workflow history
Last steps before go live
Workable
Connecting Workable
Workable workflow builder
Step 1. Choose a trigger
Step 2. Workflow filters
Step 3. Action - Send or Schedule invitation
Workable workflow testing
Looking at workflow history
Last steps before go live
Workday
Set up your Workday account
Connecting Workday
Workday workflow builder
Step 1. Choose a trigger
Step 2: Workflow filters
Step 3. Action - Send or Schedule invitation
Custom fields in the workflow
Workday workflow testing
Tips & Tricks Workday workflows
Looking at workflow history
Last steps before go live
Bullhorn
Connecting Bullhorn
Bullhorn workflow builder
Updating Bullhorn with responses
Using queries to combine data
Using workflow templates
Looking at workflow history
Using consultant's email as sender
Last steps before go live
Salesforce
Connecting Salesforce
SalesForce workflow builder
Updating Salesforce with responses
Looking at workflow history
Using queries to combine data
Last steps before go live
Zapier
Connexys
Connecting Connexys
Connexys workflow builder
Updating Connexys with survey information
Looking at workflow history
Last steps before go live
Using queries to combine data
Custom Integration
Best practices
Best practices for your invitation emails
Increasing your response rate
Following up on candidate feedback
Candidate Experience: templates for invitation emails
Candidate Experience: templates for Thank You pages
Employee Engagement: templates for invitation emails
Employee Engagement: templates for Thank You pages
How to analyze open-ended survey responses?
FAQ
Can I send invitations in different languages based on custom fields?
Which industry does my organization belong to?
What is the best size for my images (profile picture and style) on Starred?
Why do I receive email notifications?
How can a respondent unsubscribe themself?
Can I set a close date for my survey?
What integrations do you offer?
What is the Net Promoter Score (NPS)
What is eNPS?
Does Starred offer an NPS benchmark?
What is the difference between CES and CES2.0?
What is correlation?
When should I ask candidates for feedback?
Which browsers do you support?
Which email clients do you support?
What languages do you support?
How do I activate my user account?
Does Starred provide Single Sign-On (SSO)?
Can I send surveys from my own domain instead of Starred's domain?
Can I edit existing surveys?
How can I send survey results to colleagues with no access to Starred?
What can I find in Starred's Monthly Digest?
Do you comply with GDPR?
GDPR in a nutshell
Which data is shared with your email service provider Mailgun?
Do you have a status page?
Is it possible for a candidate who already submitted their response to change it later on?
Is there a limit to the number of survey questions I can add?
How to open a csv file with Google Sheets
How to open a csv file with Excel
Can I change or merge existing custom fields?
Can I change the email address associated with my account?
How do I view the individual responses to my Employee Engagement survey?
How is the total average score in the dashboard calculated?
Can I remove the unsubscribe button in my invitation emails?
Why can't I remove a filter in my dashboard?
What email service provider do you use to send emails?
Can I use the Starred Data API?
How do I set up 2FA (Two Factor Authentication)?
How can I change the company address shown in the survey invitations?
Can I generate a link to send out to my contacts via email or chat?
I have been added to my company's account but I did not receive an activation email
I added one of my recruiters to a Data Access Policy but they can't see their own results
One of my recruiters has no responses in the dashboard
I see a lot of "stopped" workflows in my logs. What's not working?
Data
Data API
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Updated over 3 years ago
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