Candidate Experience: best practices for invitation emails?

Templates for Candidate and Hiring manager surveys

In this guide, you'll find templates you can use as inspiration for your invitation emails to send to your candidates and hiring managers.

Candidates (Hired)

Example 1.
Subject: How did you experience the recruitment process at [company]?
Invitation text:

Dear [first name],

Congratulations on your new job as @JobName! Welcome to [company]!

We want to continuously improve our recruitment process and create a fantastic candidate experience. As a new joiner, you still have that 'outside perspective' we value so much, so we would love to hear your feedback, both on what we did well and what can be improved. It should only take a few minutes. Thanks on behalf of our entire Recruitment Team!

We would like to start off by asking:

[NPS Question]

Many thanks!

Example 2.
Subject: How did you experience the recruitment process at [company]?
Invitation text:

Hi [first name],

Welcome to [company]! We are excited that you will be joining our team soon. Your feedback is valuable to us, so please consider taking 2-3 minutes to complete this survey to provide feedback on our current recruitment process as well as sharing any recommendations on how we can improve.

[NPS Question]

Thank you for taking the time! We truly appreciate your feedback.

Candidates (Rejected)

Example 1.
Subject: Your experience with applying at [company]?
Invitation text:

Dear [first name],

Thanks for applying to [company].
Your feedback is extremely valuable, just like your time. If you could briefly indicate how you experienced your application for the role of @JobName, then we can improve our recruitment process. The feedback survey is for internal use only.

We would like to start off by asking:

[NPS Question]

Many thanks for sharing your opinion!

Example 2.
Subject: Share your experience with us!
Invitation text:

Hi [first name],

Thanks for your application at [company]. To improve our candidate experience we would like to ask your feedback on our process. With your help we improve your experience and the experience of our future candidates. We really value your opinion. It won’t take long. Let’s get to it!

[NPS Question]

Thank you for taking the time! We truly appreciate your feedback.

Hiring Managers

Example 1.
Subject: How do you experience the cooperation with our recruitment team?
Invitation text:

Dear [first name],

First of all, congratulations on successfully filling the role of @JobName!

We want to continuously improve our recruitment process and create a fantastic candidate experience. So we would love to hear your feedback, both on what we did well and what needs to be fixed. It should only take a few minutes.
Thanks on behalf of our entire Recruitment Team!

We would like to start off by asking:

[NPS Question]

Many thanks,

Example 2.
Subject: Feedback on Your Experience as a Hiring Manager
Invitation text:

Congratulations on your recent new hire(s)! We'd like to invite you to provide your feedback on your experience of working with {company]'s Talent Acquisition team.

It should only take a few minutes and helps us to continually improve our service. We'd like to start by asking:

[NPS Question]

Thank you for taking the time to complete the survey.

Updated 21 days ago

Candidate Experience: best practices for invitation emails?


Templates for Candidate and Hiring manager surveys

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