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HomeGuidesAPI Reference
HomeGuidesAPI ReferenceStarred

Settings

  • Account settings
    • My details
    • Preferences
    • My companies
  • Company settings
    • Company profile
    • Colleagues
    • Setting up colleague access rights
    • Setting up user roles
    • Data Access Policies
    • Setting up firefight emails
    • Adding a generic email address
    • Adding an alias sender address
    • Privacy
  • Survey settings
    • Notifications
    • Styles
    • Thank You page
    • Cooling down period
    • Deleted responses
    • Unsubscriptions

Surveys

  • Creating a new survey
    • Choosing question types
    • Question labels (beta)
    • Adding custom fields to your survey
    • Multiple survey languages
    • Advanced survey settings
  • Career page survey (beta)
  • Survey overview
    • Survey menu
    • Sharing survey templates with other accounts
    • Archiving or deleting feedback surveys

Invites

  • How to invite respondents
    • Manual inviting
    • Generating invitation links
    • Collecting feedback with a subdomain
  • Adding custom fields to respondents
  • Composing your invitation text
    • Personalizing your invitation by using custom fields
    • NPS auto-capture
    • Previewing your invitation
    • Choosing the sender of your invitation
    • Scheduling invitations
    • Scheduling reminders
  • Invitation overview
    • Viewing invitation details
    • Cancelling your scheduled invitations
    • Cancelling reminders
    • Adding or modifying custom fields to existing responses

Dashboard (beta)

  • How to use the dashboard (beta)
  • How to use filters in the dashboard (beta)
    • How to save filters (beta)
  • Data Access Policies in the dashboard
  • Drilling down into each survey question (beta)
  • How to export data from Starred (beta)
  • How to use the comparison dashboard (beta)
  • Individual responses (beta)
    • Sending messages to respondents (beta)
    • Deleting an individual response (beta)
  • Priority Matrix (beta)

Dashboard

  • The overview dashboard
    • Filtering your feedback responses
    • Filtering by date range
  • Drilling down in the dashboard
  • Comparing data in the dashboard
  • Priority Matrix
  • Individual responses
  • Sending messages to respondents
  • Exporting response data
  • Deleting an individual response
  • Bespoke Dashboard
  • People Journey

Integrations

  • What is Starred Connect?
  • Greenhouse
    • Connecting Greenhouse
    • Greenhouse Workflow builder
    • Step 1. Choose a trigger
    • Step 2. Workflow filters
    • Step 3. Action - 'Get Action'
    • Step 4. Action - Send or Schedule invitations
    • Custom fields in the workflow
    • Greenhouse Workflow Testing
    • Tips & Tricks Greenhouse workflows
    • Looking at workflow history
    • Last steps before go live
  • Lever
    • Connecting Lever
    • Lever workflow builder
    • Step 1: Choose a trigger
    • Step 2: Workflow filters
    • Step 3: Action - Send or Schedule invitation
    • Custom fields in the workflow
    • Lever Workflow Testing
    • Tips & Tricks Lever workflows
    • Looking at workflow history
    • Last steps before go live
  • SmartRecruiters
    • Connecting SmartRecruiters
    • SmartRecruiters Workflow builder
    • Step 1. Choose a trigger
    • Step 2 & 3. Action - 'Get Actions'
    • Step 4. Workflow filters
    • Step 5. Action - Send or Schedule invitation
    • Custom fields in the worklfow
    • SmartRecruiters Workflow Testing
    • Tips & Tricks SmartRecruiters workflows
    • Looking at workflow history
    • Last steps before go live
  • Workable
    • Connecting Workable
    • Workable workflow builder
    • Step 1. Choose a trigger
    • Step 2: Workflow filters
    • Step 3. Action - Send or Schedule invitation
    • Workable Workflow Testing
    • Looking at workflow history
  • Bullhorn
    • Connecting Bullhorn
    • Bullhorn workflow builder
    • Updating Bullhorn with responses
    • Using queries to combine data
    • Using workflow templates
    • Looking at workflow history
    • Using consultant's email as sender
    • Last steps before go live
  • Salesforce
    • Connecting Salesforce
    • SalesForce workflow builder
    • Updating Salesforce with responses
    • Looking at workflow history
    • Using queries to combine data
    • Last steps before go live
  • Zapier
  • Connexys
    • Connecting Connexys
    • Sending survey invites
    • Updating Connexys with survey information
    • Looking at workflow history
    • Last steps before go live
    • Using queries to combine data
  • Workday
    • Set up your Workday account
    • Connecting Workday
    • Workday workflow testing
    • Tips & Tricks Workday workflows
    • Looking at workflow history
    • Last steps before go live
  • Custom Integration

Best practices

  • Best practices for your invitation emails
  • Increasing your response rate
  • Following up on candidate feedback
  • Candidate Experience: templates for invitation emails
  • Candidate Experience: templates for Thank You pages
  • Employee Engagement: templates for invitation emails
  • Employee Engagement: templates for Thank You pages
  • How to analyze open-ended survey responses?

FAQ

  • Which industry does my organization belong to?
  • What is the best size for my images (profile picture and style) on Starred?
  • Why do I still receive email notifications?
  • How can a respondent unsubscribe themself?
  • How do I close my Employee Engagement survey?
  • Do you support my integration use case?
  • What is the Net Promoter Score (NPS)
  • What is eNPS?
  • Does Starred have a NPS benchmark?
  • What is the difference between CES and CES2.0?
  • What is correlation?
  • When should I ask candidates for feedback?
  • Which browsers do you support?
  • Which email clients do you support?
  • What languages do you support?
  • How to activate my user account?
  • Does Starred provide Single Sign-On (SSO)?
  • Does Starred offer the option to send surveys from my own sending domain?
  • Can I edit existing surveys?
  • How can I send or schedule reports to colleagues without Starred access?
  • What is Starred's Monthly Digest?
  • Do you comply with GDPR?
  • GDPR in a nutshell
  • What is shared with your email service provider Mailgun?
  • Do you have a status page?
  • Is it possible for a candidate who already submitted their response to change it later on?

Data

  • Data API

Dashboard (classic)

  • Working with the Dashboard
  • Grouping your responses
  • Grouping by timeframe
  • Viewing individual responses
  • Deleting a response
  • Showing response details
  • Looking at results per question grid and per question
  • Comparing groups in the Dashboard
  • Downloading your data to an Excel file
  • Downloading your responses for more in-depth analysis
  • Opening downloaded responses in Excel
  • Working with the Starred Priority Matrix
  • Export Domo Dashboard to PDF
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Company settings

Suggest Edits

Under 'Company settings' you can complete your company profile, add new colleagues and grant them the access rights to use Starred, manage your privacy settings and much more.

Updated 3 months ago


What’s Next
  • Company profile
  • Colleagues
  • Data Access Policies
  • Privacy